- What do I get?
- How does it work?
- Can I buy a Shelf Improvement subscription as a gift?
- Can I order over the phone?
- Can I pay monthly?
- Can I cancel my subscription?
- When will you send my books?
- Will my books be personalised/can I choose them myself?
- What if I receive a book I already own?
- What happens if I don't receive my books?
- Can I update my address if I move house?
- Are your parcels letterbox friendly?