The Emotionally Intelligent Office

20 Key Emotional Skills for the Workplace

Format: Paperback
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An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them.

Modern businesses place huge emphasis on technical training. And yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace.

This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen. The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavouring to change the culture within organisations around the world through teaching teams the art of emotional intelligence.

It shows us not only how to be a more effective worker, but a more well-balanced human too.

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Year Published:
2018
Country of Publication:
United Kingdom
Format:
Paperback
ISBN:
9780995753587
Number of Pages:
160
Publication Date:
18/11/2018
Publisher:
The School of Life Press
Authors:
The School of Life
Publication Date:
18/11/2018
SKU:
9780995753587

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