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The Seven Rules of Trust

From the Founder of Wikipedia

Format: Hardback
RRP: £22.00
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‘Fascinating ... Should be required reading everywhere’ STEPHEN FRY

‘An important book ... Both hopeful and practical’ YUVAL NOAH HARARI

Trust: like water, like electricity, our society can’t function without it. It’s a treasure, a living thing that can be cultivated and grown. But it can also wither and die, and it is increasingly under threat.

From neighbourhoods to nations, we must get serious about trust and act before this precious resource runs out entirely.

When Jimmy Wales founded Wikipedia more than two decades ago, he changed the landscape of knowledge forever – although almost no one realised it at the time. Today, people view Wikipedia 11 billion times every month in the English language alone. But in our ‘post-truth’ era, where the internet is a sea of disinformation and facts are increasingly malleable, Wales reminds us that it’s more important than ever to return to the problem at the heart of it all: that without trust, we have no knowledge. And without knowledge, we can’t fight back.

Derived from decades of observation, participation and discussion with leaders across the world, these are his clear, actionable rules for building trust in business, leadership and life. The Seven Rules of Trust reveals the fundamental principles that transformed a website which was once regarded as a highly dubious source of information to a universally trusted source for facts.

This book will help you become a trust-maker. To build deeper connections with others so you can be a better neighbour, a more understanding friend, even someone who can turn back the tide and inspire others to follow you. If you want to strengthen your relationships or simply bring more happiness and fulfilment into your life, then this is where to start.

***

‘Where trust has been lost, Jimmy Wales offers routes to its rediscovery’ ALASTAIR CAMPBELL

‘Thank you to Jimmy Wales for founding Wikipedia and now, for the first time, telling us how he did it!’ SIMON SINEK

‘A powerful, essential book that cuts to the heart of how technology can benefit humanity’ REID HOFFMAN

Write a Review
  • 5
    Worth reading to the END

    Posted by Steve M. Potter on 29th Dec 2025

    In a personal style with lots of examples and backing evidence, Jimmy Wales explains all the principles that Wikipedia uses to build trust. It is a very readable treatise on the nature of trust in general. It ends with good suggestions on how to reduce polarisation in our societies, and a call to Ke…

    In a personal style with lots of examples and backing evidence, Jimmy Wales explains all the principles that Wikipedia uses to build trust. It is a very readable treatise on the nature of trust in general. It ends with good suggestions on how to reduce polarisation in our societies, and a call to Keep Experimenting, and keep dialogues between opposing views going.

Authors:
Wales, Jimmy
Year Published:
2025
Country of Publication:
United Kingdom
Format:
Hardback
ISBN:
9781526665010
Number of Pages:
240
Publication Date:
28/10/2025
Publisher:
Bloomsbury Publishing PLC
Language:
English
Place of Publication:
London
SKU:
9781526665010

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